Privacy

This Privacy Policy explains how Lil Vastr, a brand owned, operated, and managed by Lil Vastr Private Limited (“Lil Vastr”, “Company”, “we”, “us”, “our”) collects, uses, and protects your (“User”, “you”, “your”) information in relation to your access and usage of the e-commerce website https://www.lilvastr.com, its mobile application (“App”), and other Lil Vastr products/services (if provided to you) (collectively referred to as the “Platform”), unless a separate Privacy Policy or statement is provided for such product(s) or service(s).

We value your trust and are committed to protecting your privacy. This policy explains how we handle your personal data, sensitive information, and your rights as a User.

1. Consent

By accessing or using the Platform, downloading/installing the App, or proceeding beyond this Privacy Policy, you agree to our collection, storage, processing, transfer, and sharing of your personal information (including sensitive personal data) as described in this Privacy Policy.

2. Information We Collect

We may collect the following:

• Personal details: name, email, phone number, delivery address, etc.
• Device information: hardware model, OS version, unique identifiers, network information.
• Sensitive data: payment details such as debit/credit card, UPI, or other payment instruments (only for transaction purposes).
• Location data (with your permission).
• Usage data: browsing behavior, preferences, and interactions with our services.

3. Why We Collect Your Data

• To process orders, facilitate deliveries, and provide customer support.
• To personalize your shopping experience.
• For payment processing, refunds, and promotional updates.
• To comply with legal obligations.
• To improve our website, app, and services.

4. Sharing of Data

We do not sell or rent your data. Your information may only be shared with:

• Delivery partners, payment gateways, and other service providers.
• Third-party vendors for analytics, marketing, and operational support.
• Government/regulatory authorities when required by law.

5. Children’s Data

Our products are meant for children, but the Platform is not intended to be used by persons under 18 without parental/guardian consent.

6. Data Storage

Your data will be stored only for as long as necessary for the stated purpose or as required by law. Sensitive data is securely stored and encrypted.

7. User Rights

As per applicable data protection laws, you have the right to:

• Access your data.
• Request corrections.
• Request deletion (“Right to be forgotten”).
• Withdraw consent.

8. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

9. Updates to Policy

We may revise this Privacy Policy from time to time. Continued use of the Platform constitutes acceptance of the updated policy.